Frequently Asked Questions
Everything you need to know about shopping with VERGE.
How long does shipping typically take?
Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply visit our Returns Portal to generate a prepaid shipping label and start your refund process.
Which payment methods do you accept?
VERGE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
Are your products covered by a warranty?
Most electronics and durable goods at VERGE come with a 1-year manufacturer's warranty. Please check the specific product page for detailed warranty information.